Jorge Perez-Luna joined the Bill & Melinda Gates Foundation in January 2008 as the IT Business Partner for Global Development.  Jorge has more than 15 years of international experience leading and managing complex Information Technology organizations in Latin America, USA, Europe, Middle East, Africa and Asia, including key positions within AT&T and Nextel.

If you were to take a tour of the established commercial banks almost anywhere, you would probably find that their business processes are remarkably similar. Wherever banking and financial services are well developed, the drive for efficiency and the need for transparency have moved business processes in a similar direction. Moreover, processes will be well documented and transparent.

Read the rest of this page »