M-PESA meets microsavings with Equity Bank deal in Kenya

by Jim Rosenberg : Tuesday, May 18, 2010

This morning in Nairobi, Safaricom and Equity Bank were joined by Kenyan President Mwai Kibaki as they announced a new product called M-Kesho, an interest-bearing savings account. Kenya’s 9.4 million M-PESA users will have access to mobile microsavings, microinsurance, and other banking services with Equity Bank,  a CGAP project partner.

If M-PESA has given millions of Kenyans a safe, cheap alternative to carrying cash, then today’s new service, M-Kesho, will give millions of Kenyans a safe, cheap alternative to keeping cash under the mattress. CGAP is supporting Equity Bank to learn more about how to deliver savings accounts to poor, unbanked people. The Technology Program at CGAP is co-funded by the Bill & Melinda Gates Foundation, CGAP, and the UK Department for International Development.

“This product will promote a savings culture in Kenya,” said Safaricom CEO Michael Joseph. Savings matter at the macro level because domestic sources of bank deposits help mobilize money for investing and economic development (and foster less dependence on foreign funding flows).

“Now, Kenyans will have self-service savings accounts on cell phones. When these accounts are linked though M-PESA, we will be the most-banked country in Africa and the developing world,” said James Mwangi, CEO of Equity Bank.

At the client level, savings can empower poor people to have better lives. That’s because when you’re poor, you probably have unexpected expenses and earn money in a lumpy, unpredictable way. Savings can smooth out the lumpiness. This is why today’s announcement is exciting not just in Kenya, but across the globe.

Speaking in Nairobi, CGAP acting CEO Alexia Latortue said, “Today, Kenya is sending a message to the world: poor people want savings accounts. Mobile banking is a powerful way to deliver savings services to the billion people worldwide who have a cell phone but not a bank account.”

-Jim Rosenberg

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19 Comments RSS 2.0

  1. May 18th, 2010 at 9:39 am, katch up ()

    Innovation becomes invaluable when it starts meeting people’s needs. Mobile technology will keep giving leaps into advancement for Africa’s rich and poor, as services respond more and more to people’s basic needs and not just to entertainment.

    Well done and I hope you spread this to other developing countries.

  • May 18th, 2010 at 10:27 am, Neeraj Sharma ()

    congrats for the initiatives.

    I at KEBT would like to be part of the solution,& sugggest the use of smart cards for the safer & authenticated transactions.

    Best wishes
    Neeraj sharma
    India.

  • May 18th, 2010 at 11:17 am, John ()

    Great to see MPESA and Equity Bank working together. This is a perfect example of the need for banks and mobile money issuers to work together. The discussion all along should have focused on joint initiatives between banks and mobile money issuers since the combined efforts make full mobile banking services possible. Congratulations to both institutions!

  • May 18th, 2010 at 12:21 pm, ben lorica ()

    Great news, I love that the mobile banks are working with financial services companies to offer more ‘sophisticated’ financial products. I believe Smartmoney and GCASH in the Philippines have had similar deals in place with local banks (deals were signed dating a few years ago).

    As I argued in a recent piece, banks in the developed world should start paying attention to mobile banks.

  • May 18th, 2010 at 8:24 pm, jiten patel ()

    Africa, and Kenya in particular, offers fertile ground for piloting leading edge concepts, largely because the regulators are forward thinking and willing to take calculated risks. Kudos to Kenyan banking regulators, CGAP, M-Pesa and Equity Bank for taking this bold step.

    With M-Pesa’s success with peer-to-peer mobile payments over the past three years, this offers a valuable proving ground to assess and test the market acceptance for handling of savings accounts.

    However, M-Pesa must understand that people view mobile payments somewhat differently than savings, and their partnership with Equity Bank should reinforce people’s trust in terms of their money being “safe and secure” at a financial institution in good standing.

    It is also worth noting that M-Pesa has a checkered history with respect to the providing reliable access to the system, i.e. it is often down. People do have trust in the integrity of the system, in that any payments transmitted will get delivered to its destination. But when one is dealing with savings there is a whole different dynamics at work.

    M-Pesa must invest and improve the reliability of its IT infrastructure to ensure that its systems are reliable and robust. It’s claim, as intimated at the recent MMT Africa conference in Nairobi, that database and/or server fail-over for high volume payments processing systems are fraught with issues does not hold water.

    The problem most probably lies with lack of proper capacity planning and making the investments in the right infrastructure whereby such reliability can be attained. One need look no further than Visa, MasterCard or American Express. Such fail-over technology has been around for years, and it works even with high transaction volume environments.

  • May 19th, 2010 at 9:53 am, Jared Maranga ()

    I wanted this service like yesterday. How can I be involved? I am a technology guy and i love the advancement. We are aiming at paperless society as well as moneyless economy. It is the best. No hijacking or magging.
    Great job Guys.

  • May 19th, 2010 at 11:09 pm, Raju Shrestha ()

    Good work indeed! Kenyan market is leading the way once again and the whole world (especially the developing countries)will be watching this with high expectations!

  • May 21st, 2010 at 12:01 am, carol kagai ()

    Another first from safaricom, of course equity bank will keep pulling the rag right under the feet of other banks! They can only play catch up

  • May 22nd, 2010 at 4:36 am, Oscar ()

    Its a nice concept, were all optimistic and we hope that safaricom could improve on its infrastructure to avoid glitches like with the mpesa at times, kudos though.

  • May 22nd, 2010 at 3:24 pm, Jatinder Handoo ()

    Great news guys! Just trying to understand , what about those who don’t have a Safaricom connection in Kenya? will they remain financially excluded ? It would definitely be interesting to see demand supply game and how banking and telcom regulators play an enabling role ? Does this points towards a monopolistic trend for sim card supply here? I am wondering how the scenario would unravel for a country like India where we have atleast half a dozen of top big banks and same no. of telcos , both of the groups are usually reluctant to talk to each other b’coz they are BIG. Interesting to follow developments in coming weeks and of course @ GSMA.

  • May 26th, 2010 at 8:14 pm, The Microfinance of the Future: Both High-Touch and High-Tech: "Innovations in Microfinance Worldwide" Session Summary | Microfinance USA 2010 ()

    [...] mobile phone money transfer service M-PESA. Building on the success of M-PESA, a savings product, M-Kesho, has also been recently introduced. And these services are just the tip of the iceberg. Peter [...]

  • June 1st, 2010 at 11:36 am, Basant Ballabh ()

    Thats a good initiative. Banks & regulators should accept the fact that this is beyond the term “financial inclusion”-its the convenience and ease to the end-consumer, right from paying for their utilities, doing all banking transactions through their own mobile phone, send money, transfer money from one account to another- any time, any where (obviously, within the mobile operators network!).

    You can open a new saving bank account, do a mobile top-up, pay your bills, buy goods through a grocery store and so on without looking for a bank branch or an ATM to withdraw money. Its safe, convenient and hassle free. Moreover, its accessible to an individual who is not very techno-savy but can use his or her mobile to text a message. Africa has got huge potential as internet penetration is slightly lower as compared to other regions worldwide thus has got huge growth potential.

  • June 17th, 2010 at 1:50 am, charles kamutu ()

    can I register with mkesha online?

  • June 29th, 2010 at 3:01 pm, Kinyua Ibrahim ()

    This is just fantastic. This brings my Equity branch to the M PESA agent at the door step.A combined effort by two fast growing organizations is bound to change our lives for the better. Kudos!!

  • August 3rd, 2010 at 3:19 pm, How can microfinance take advantage of mobile banking? : Microfinance Africa ()

    [...] entering into close partnerships with MNOs to develop new services together (such as easypaisa and M-Kesho) and others are trying to build an m-banking system from scratch (such as Opportunity Bank in [...]

  • August 3rd, 2010 at 4:19 pm, Microfinance Nigeria » How can microfinance take advantage of mobile banking? ()

    [...] entering into close partnerships with MNOs to develop new services together (such as easypaisa and M-Kesho) and others are trying to build an m-banking system from scratch (such as Opportunity Bank in [...]

  • August 4th, 2010 at 8:12 am, How Can Microfinance Take Advantage of Mobile Banking? | ekonaLINKS ()

    [...] entering into close partnerships with MNOs to develop new services together (such as easypaisa and M-Kesho) and others are trying to build an m-banking system from scratch (such as Opportunity Bank in [...]

  • August 5th, 2010 at 9:41 am, マイクロファイナンスとMobile-banking « ICT for Development.JP ()

    [...] しかしながら、Mobile-bankingサービス利用が拡大することで一番得をするのは、携帯通信会社やサービスに絡んでいる大手銀行。マイクロファイナンス機関が得する訳ではない。そんな状況のなか、各マイクロファイナンス機関は色々な取り組みを見せている。例えば、ケニアやフィリピンのように携帯での送金サービスが確立している国では、普通に携帯での送金サービスを、融資資金の回収に利用している。また、携帯通信会社と協力して独自のサービスを開発しているマイクロファイナンス機関もある。ケニアのEquity Bank(マイクロファイナンス機関)はSafaricom(携帯通信会社)と共同で、M-keshoという貯金用口座サービスを始めている。銀行口座を持たない人達が携帯電話を利用して貯金出来るサービスだ。貯金文化を浸透させることで貧困層の生活改善をにらんでいる。さらには、独自にゼロからMobile-bankingサービスシステムを構築しようとしているマイクロファイナンス機関もある(マラウイのOpportunity Bankなど)。 [...]

  • November 1st, 2010 at 1:43 pm, Follow a discussion with CGAP project partners during IFC’s FinNet 2010 event: Live webcast this Wednesday « Blog Money and Business ()

    [...] Staley from Equity Bank in Kenya, which most recently launched the M-KESHO service in partnership with [...]

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