CGAP and the Grameen Foundation, with support from the Mastercard Foundation, recently co-organized a workshop to discuss what needs to happen to make appropriate back-office systems (including people and processes as well as technology) more broadly adopted by MFIs.

Join us on December 8-9, 2009 for a virtual conference hosted by the CGAP Technology Blog to discuss four themes which emerged from the recent workshop:

• Skills and staff capacity, moderated by Carol Caruso, Director of Triple Jump Advisory Services;
• Business processes, moderated by Jorge Perez-Luna, Information Technology Director for Global Development Program at the Bill & Melinda Gates Foundation;
• Standards, moderated by Drew Tulchin, Managing Partner of Social Enterprise Associates;
• Business models, moderated by Monica Brand, Principal Director of Frontier Investments at Accion.

What role do each of these themes play in preventing MFIs from optimizing their use of technology? What can the industry do to address these challenges? 

The conversation gets going at 9 am EST (14:00 GMT) on Dec. 8. No advance registration required.

-Jim Rosenberg