A plea from India: give me mobile banking or give me goats (dispatch from the Microfinance India Summit)

by Jim Rosenberg : Tuesday, October 27, 2009

Different performance issues compared to a mobile phone - used under creative commons license from flickr user betta design http://www.flickr.com/photos/betta_design/

What’s more convertible for currency – a mobile payment or a goat? At the moment, in India, the goat is the only option for many people. So said Vikram Akula, chairman of Indian microfinance powerhouse SKS at today’s plenary session on correspondent (branchless) banking, chaired by CGAP’s own Greg Chen at this (at times overwhelmingly large) microfinance jamboree in Delhi.


“We have financial apartheid in India. Yes, we have microcredit. But when it comes to cashless payments and a safe place to save, poor people are not just not included – they are financially excluded,” Akula said. “The business correspondent model, if  done correctly, can end financial apartheid.”


We often hear about cash under the mattress as the main form of savings for many of the world’s unbanked people, but other types of assets, especially livestock, are often a way to store value. Akula, who has been in the headlines lately for matters other than mobile banking, pointedly said to a round of applause, that if officials don’t ease the rules for agents (correspondent banking) for non-bank financial institutions, microfinance institutions, within 90 days, he’d like to suggest that the country’s microfinance providers encourage their clients to herd their goats into the nearest government office and say: Why is this goat the most liquid asset we can have? Why can’t we have branchless banking?

On a more serious note, Akula said three SKS staff were murdered in the past year because they were carrying lots of cash. As we’ve said many times on this blog, cash is the real issue around branchless banking – because cash is expensive to move around – it can make you a target of crime if you have a lot of it. And once it’s gone, there’s no recourse for recovery. That’s not the case when you have a system that allows you to convert cash into electronic value – whether that be a card network, a mobile phone system, or something altogether new that none of us has yet imagined. Enabling correspondent banking will not automatically eliminate the drawbacks of cash, but it is a first step towards creating a system that allows people to have alternatives to cash.

Most striking to me about today’s panel was the focus on regulation – and the lament by more than one speaker that Brazil, Kenya, the Philippines and other nations are light years ahead of India on this point…for now.

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  1. October 27th, 2009 at 5:30 am, Santanu Sengupta ()

    Dear All ,

    It is nothing new. CGAP has done pioneering work on BC BF model and it’s lacunae on the ground in 2008. But we saw Grasso pioneering the effective BC model with ICICI bank in West Bengal only to come to naught because of abrupt changes in the model to restrictive kilometric radius.

    Secondly, the payment and settlement Act only came effective in 2008 September. Since then this year , all the stored value card regime as in ITZ cash , OXicash, Donecard have been asked to change the their style of KYC norms in the process the entire 10000 small e-traders were rendered without proper delivery options on e ticketing, mobile recharge etc from August09 onwards for considerable length of time on the onset of the festival season.

    The undersigned was writing on UNDP Solutions Exchange about this mess up pretty early on. So was Sanjay Bhargava of ex Paypal and many others. Both of us wrote extensive articles on “CAB CALLING” RBI’s journal this JULY-AUG edition about the fallacious BC – BF model & how we can emulate the Brazilian model,combining with Gcash, M pesa or Tag pay in Nigeria.

    Any body interested can access “CAB CALLING” journal last edition and go through the same. It will help.

    Best Regards
    Santanu Sengupta

  • October 27th, 2009 at 5:41 am, Ashutosh ()

    Criticising the regulator is one thing and suggesting a better option, keeping in mind the areas of concern, entirely other ball game.:)

  • October 27th, 2009 at 7:58 pm, Jim Rosenberg ()

    Hi Ashutosh,
    The speakers at this panel did propose some technical solutions for implementation – you can see that in detail at Microfinance Focus which is live blogging in deep detail on the sessions….

  • October 29th, 2009 at 4:14 am, Basudeb Sen ()

    With so many minds being applied to solutions, I hope, sooner than later cash (currency/ coins/ cheques will make its final exit, after serving so many centuries since barter system started giving way. A new era of debits, credits and balances on cyberspace will serve the purpose of Money as a medium of exchange and store of wealth. People will be relieved with the anxiety of keeping cash and cheque books to make payments, the fear of money being stolen from households and bank lockers will go, overments and central banks will save money on printing of curency and minting of coins, cash volt steel can be used for more useful purposes, terrorists will have to fnd new ways of gettng purchasing power and stop relying on counterfiet coins an currency. Economics and Banking theories will be re-written : liquidity preference would mean preference for readily transferable and cash reserve ratio will mean readily transferable credit balances with the Central bank to total cedit balances including those that are not readily transferable of bank depositors.

  • October 29th, 2009 at 9:13 am, Chetan ()

    I think the KYC (know your customer) is the best way to minimize online frauds

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