M-PESA and ATMs, interoperability, and the future
by Jim Rosenberg : Thursday, October 8, 2009
We’ve been running an occasional podcast series with some of the voices we’re listening to this year as part of the CGAP/DFID Branchless Banking in 2020 scenarios work. The process is based on one driving question: How can government and private sector most affect the uptake and usage of branchless banking among the unserved majority by 2020? We’ll release a new Focus Note in November. You can join the conversation directly through this blog, or by posting discussions through our Mobile Banking and Microfinance LinkedIn Group. –Jim
October 11th, 2009 at 5:02 pm, Peter Goldfinch ()
An interesting interview. Interoperability the last point discussed is possibly the most critical element to the long term developed of banking transactional services. In the industrialized markets we had to learn this lesson the hard way and many needed to re-engineer their systems to facility interchange. It would be disappointing if the emerging markets neglected to understand that as their markets mature and services move from being strategic to being more a utility interoperability will deliver them the cost savings and profits.
Our excuse was we did not have the standards but these have now been around for 20+ years.
Transactional systems are very much about economies scale. Volume is critical to lower costs and volume comes from banks sharing.
2 Comments
October 10th, 2009 at 1:39 pm, Santanu Sengupta ()
It was turly interesting listening the way Ron decribed the change management from usual treasury management to transactional banking, which is the way most banks are moving on with as Core banking solutions and internet banking is taking increasing multi dimensional roles offering services like buying host of services using the internet or POS where normally banks would not have earned by dispensing cash in most developing countries.
Mobile Money WILL prove the next challenge as the customer base increases manifold.